• Finding support
• How to set up your user account
• How to get access
• Password reset
• Links to support topic areas
   

Support

• Finance policy & procedures / chart of accounts / budget process.
  Please contact the FSU

• System related support such as "how to" questions / system functionality issues.
  Please contact the neo Support team on X2222 or via: Email.

Setting up your user account

A user account must be activated via the email activation screen Account Activation.
This synchronises the email password with the neo system password.

System access is via this site at the top left hand side or by clicking on this link NEO LOGIN.

Access
Access to neo functionality must be authorised and granted by the relevant systems administrator. Please complete the form: User Access form

Password Changes

For security reasons it is important that your password be reset every 45 days. Password changes are effected via the email Account Activation screen. This also resets your email password.

Links to support topic areas

• iExpenses User Guide
• iProcurement User Guide
• FAQ's
• FSU
• GL Excel Trans Report
• Life to Date Research Report
• Credit Card Dispute Form
• Processes